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Design concept by Goat Scale · Tilldrift is a fictional product. This is not a real company: no sign-ups, demos or payments are taken.

Merchant of Record

One line on the receipt moves every obligation off your books.

A Merchant of Record is the legal seller. When that is Tilldrift, the sales tax, VAT, chargebacks, fraud, refunds and buyer billing support belong to Tilldrift, and you are paid out for what you sold.

Scroll the ledger. Each line is an obligation you carry as the seller of record today, and where it sits once Tilldrift is the seller.

You, before TilldriftTilldrift, as Merchant of Record
  1. Register for sales tax and VAT in each jurisdiction
    Registered by Tilldrift
  2. Calculate the right rate for every buyer
    Calculated at checkout
  3. File returns and remit tax to each authority
    Filed and remitted by Tilldrift
  4. Fight chargebacks and absorb the losses
    Tilldrift's liability
  5. Screen fraud and card-testing attacks
    Screened by Tilldrift
  6. Process refunds and answer buyer billing questions
    Tilldrift's billing support
  7. Add local payment methods, country by country
    Cards, wallets and local methods
  8. Issue compliant invoices in each market
    Issued by the seller of record

Obligations a Merchant of Record typically carries. You keep your product, your customers and your data.

Processor vs Merchant of Record

A processor moves the money. A Merchant of Record owns the sale.

Who is on the receipt
You
Tilldrift
Who owes the tax
You, in every market
Tilldrift
Who fights the chargeback
You
Tilldrift
Who answers 'why was I charged?'
Your inbox
Tilldrift billing support
Who owns the customer
You
You

ProcessorTilldrift

Questions

The questions finance asks first.

What is a Merchant of Record?
The legal entity that sells a product to the buyer. It appears on the receipt, owes the sales tax or VAT on the sale, carries the chargeback and fraud risk, and is responsible for refunds and billing support. With Tilldrift, that entity would be Tilldrift, and you would be paid out for what you sold.
How is that different from a payment processor?
A processor moves money. You stay the seller, so tax registration, remittance, chargebacks and compliance stay with you, in every market you sell to. A Merchant of Record takes those obligations off your books.
Do I still own my customers?
Yes. Your customers, your product and your data are yours, and the data is portable. Tilldrift sits on the receipt and in the tax filings, not between you and your users.
Which taxes does Tilldrift handle?
Tilldrift would register, charge and remit sales tax and VAT wherever your buyers are, and keep up with rate and rule changes so you do not have to.

What the seller of record would take care of in this concept.

  • Compliant invoices
  • Fraud screening
  • Data export
  • Buyer support

Start selling

You obsess. We handle the rest.

That's the weight Tilldrift takes. Start self-serve, or book a demo to plan a migration.

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